|
Your location: Home » About Us » Business Values
BUSINESS VALUES
The top three concerns our clients face in controlling costs and quality while managing environmental risk:
- Project Cost
- Report Timing and Responsiveness
- Reliability of Business Model (i.e., How we make your job easier.)
Cost
- We focus on what our clients really want in a deliverable and project experience to eliminate unnecessary service, time and cost. Our assessments and related management and training services are customized to meet each of our client’s decision-making requirements.
- Our "standard" reports include a lot of added value components that others consider out of scope options.
- We invest in ourselves to make our services more efficient such as
- Technical equipment,
- Continuing education, and
- Enablizers such as the right computer software, hardware and peripherals.
- We diligently control overhead and monitor project budgets.
Report Timing and Responsiveness
- We take seriously the scheduling and closing process and understand we lose a client if we miss a deadline.
- We're ready to start when you're ready. We make contracting and authorizing projects straightforward.
- We take advantage of technical and volume efficiencies.
- We use multiple turn around and deliverable options. For example, we can deliver reports hard copy via overnight courier or hand delivery, or deliver via electronic format using compact disk, email and/or a third party virtual file room that is accessible wherever you can access the web.
Reliability of Business Model
- We focus on transaction and risk management environmental consulting. We don't try to be everything to everyone.
- Personalization of service is as high a priority as quality of service.
- Each project is conducted with a high level of professional experience in exceedance of the All Appropriate Inquiry regulation by the U.S. EPA.
- Flexibility to conduct projects under a wide range of requirements and conditions.
- We believe in our products by backing them with a higher than industry standard limit of liability coverage.
- We are a local company with regional strengths. Our competitive and efficient coverage area includes Ohio, Kentucky, Illinois, and Indiana. We have the ability on a client and/or project basis to expand our competitive coverage to a larger regional or national level.
|
